Policies
Shipping and Handling Policy
You will receive a confirmation of your order after check out. You will also receive a confirmation with tracking information once your order is ready to ship usually in 1-2 business days (processing time). Shipping Business Day excludes processing/ship out day, weekends, and holidays. We currently only ship to the United States Canada, Australia, New Zealand, United Kingdom, Belgium, Denmark, France, Germany, Netherlands, Norway, Sweden, & Switzerland.
Shipping fees do not cover duties/tariffs/brokerage fees. Buyer is responsible for those fees.
United States
$6.00 Flat Rate USPS Standard 2-5 Business Days
$15.99 Fedex 2nd Business Day Air
$45.00 Fedex Next Business Day Air
$80.00 Fedex Next Day Air - Saturday Delivery
Canada
$10.00 Flat Rate Canada Standard Shipping 10-20 Business Days
$29.00 Priority Canada Shipping 6-9 Business Days
$49.00 Express Mail Canada Shipping 4-7 Business Days
United Kingdom, France, Germany, Belgium, Denmark, Netherlands, Norway, Sweden Switzerland
$13.00 Flat Rate Standard International Shipping 10-20 Business Days
$37.00 Priority International Shipping 6-10 Business Days
$ 65.00 Express Mail International Shipping 4-7 Business Days
Australia & New Zealand
$15.00 Flat Rate Standard International Shipping 10-20 Business Days
$37.00 Priority International Shipping 6-10 Business Days
$ 65.00 Express Mail International Shipping 4-7 Business Days
Return Policy
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30 day return policy
(return must arrive at our facility within 30 days of purchase date) - Must be in original condition.
- We only accept returns for store credit, refunds, or replacement for a defective item(s).
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Download & print return form below & include with your return.
(Return orders will not be processed without a return form)
- Ship returns in a padded envelope or box.
Do not use a paper envelope. - We recommend shipping with tracking number and shipping receipt.
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Note: Please be respectful of our return policy. Wholesale Sparkle does not operate on a "consignment basis" and the return policy should not be used as a substitute for purchasing on "consignment". Please do not purchase items with the intent to return everything that doesn't sell.
Customers who return a large number of items repeatedly will be flagged by our system and Wholesale Sparkle reserves the right to refuse service to any customer found to be abusing our return policy.
How to Apply Store Credit
To use the store credit, check out normally and enter in the customer comment box that you have a store credit on file. Ensure the email that is used is the same as the order number that was returned for a store credit. This will help our processing team locate your store credit.